For one of the most hated activities — waiting for someone to come by the house — the people surveyed spent an average of five hours waiting for an appointment to arrive. That’s because generally service appointments have a three-hour window (9 a.m. to noon, for example) and consumers waited two hours beyond that, according to the TOA Technologies survey of 1,009 Americans who waited for a service call.

And the amount of money lost for waiting around easily tallies into the billions of dollars in the form of missed work, blown vacation and misused sick time, the survey found.

Read more: Survey: Consumers drained of time waiting for services – The Denver Post http://www.denverpost.com/business/ci_16343914#ixzz12QQxfsvm