Survey: Consumers drained of time waiting for services
Friday, Oct, 15 at 11:16 am,
10.15.10 – Americans last year wasted more than 2.75 billion hours waiting for some type of in-home service or appointment — a utility hookup, for example, or the delivery of furniture — the equivalent of 1.3 million people out of work for a year, according to a new survey of consumer attitudes.

